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Privacy Policy

Last updated: 04/17/2024​

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Welcome to Marshmallow Station! 

 

We appreciate your support and request your adherence to our "Privacy Policy" for a secure and efficient shopping experience. Please carefully review the following:

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1. Collection of Personal Information

When you visit Marshmallow Station, we collect certain information about your device, interactions with the Site, and details necessary to process your purchases. We may also gather additional information if you reach out to us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." Please review the list below for details on the Personal Information we collect and the reasons behind it.

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1-1. Device Information

Purpose of Collection: To load the Site accurately for you and perform analytics on Site usage to optimize our services.

Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a Business Purpose: Shared with our processor Wix [Marshmallow Station].

Personal Information Collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions with the Site.

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1-2. Order Information

Purpose of Collection: To provide products or services, process payment information, arrange for shipping, generate invoices/order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising based on your preferences.

Source of Collection: Collected directly from you. Disclosure for a Business Purpose: Shared with our processor Wix Marshmallow Station.

Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

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1-3. Customer Support Information

Purpose of Collection: To provide customer support.

Source of Collection: Collected directly from you.

Disclosure for a Business Purpose: Marshmallow Station.

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2. Sharing Personal Information

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

  • We use Wix to power our online store. You can review Wix's privacy policy here

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2-1. Third Party Service Providers:  

Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”). ​

  • Wix may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

  • identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.
     

  • commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.

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2-2. Law Enforcement, Legal Requests and Duties: 

Wix may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

 

2-3. Protecting Rights and Safety:  

Wix may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Wix, any of our Users, any Users-of-Users, or any member of the general public, with or without notice to you.

 

3. Using Personal Information

We utilize your Personal Information to provide our services, encompassing offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

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3-1. Lawful Basis

We process your personal information under the following lawful bases:

  • Your consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • To perform a task carried out in the public interest;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

 

3-2. Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

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3-3. Automatic Decision-Making

You have the right to object to processing based solely on automated decision-making, which includes profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.

  • Our processor Wix [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

  • Our processor Wix uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 

3-4. Storing your personal Information

  • Wix processes data about individuals across the world and may transfer your Personal Information outside of your country. Your security, privacy and confidentiality are our top priority and that's why Wix conducts a vetting process that includes an assessment of the privacy laws in those countries to validate they have strong data protection laws.

  • User's personal information is controlled by Wix.com Ltd. in Israel, which the European Commission considers as a country offering an adequate level of protection for the Personal Information of E.U. Member State residents (see here).

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4. Cookies

A cookie is a small piece of information downloaded to your computer or device when you visit our Site. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as login and region selection. This eliminates the need to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide insights into how people use the website, such as whether it's their first visit or if they are frequent visitors.

We use the following cookies to optimize your experience on our Site and provide our services:

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We use various types of cookies on our Site. Below is a list of cookies, their purposes, durations, and types:

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| Cookie Name             | Purpose                                                                          | Duration  | Cookie Type  |
|----------------------|-------------------------------------------------|-----------|--------------|
| XSRF-TOKEN                | Used for security reasons                                    | Session     | Essential       |
| hs                                | Used for security reasons                                    | Session     | Essential    |
| svSession                   | Used in connection with user login                    | 12 months | Essential    |
| SSR-caching              | Used to indicate the system from                     | 1 minute    | Essential |

                                       which the site was rendered 
| _wixCIDX                     | Used for system monitoring/debugging           | 3 months  | Essential    |
| _wix_browser_sess   | Used for system monitoring/debugging           | Session   | Essential    |
| consent-policy          | Used for cookie banner parameters                  | 12 months | Essential    |
| smSession                  | Used to identify logged in site members           | Session   | Essential    |
| TS*                               | Used for security and anti-fraud reasons          | Session   | Essential    |
| bSession                     | Used for system effectiveness measurement  | 30 minutes | Essential    |
| fedops.logger.X          | Used for stability/effectiveness measurement | 12 months | Essential    |
| wixLanguage              | Used on multilingual websites to save               | 12 months | Functional |

                                     user language preference 

 

5. Security

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, we offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and we regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. We also regularly monitor our systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of our Services and protection of our Visitors’ and Users’ privacy.

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Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other information you upload, publish or otherwise share with Wix or anyone else. We encourage you to set strong passwords for your User Account and User Website, and avoid providing us or anyone with any sensitive Personal Information of which you believe its disclosure could cause you substantial or irreparable harm.

Furthermore, because certain areas on our Services are less secure than others (for example, if you set your Support forum ticket to be “Public” instead of “Private”, or if you browse to a non-SSL page), and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

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If you have any questions regarding the security of our Services, please visit wix website on General Data Protection Regulation (GDPR).

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6. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

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7. Complaints

If you wish to make a complaint, please contact us via email or mail using the details provided under “Contact” below. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority : https://ico.org.uk/make-a-complaint/]

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8.  Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via support@marshmallowstation.com:

  1. Change/correct any data we have about you.

  2. Have us delete any data we have about you.

  3. Express any concern you have about our use of your data.

 

Thank you for choosing Marshmallow Station.

 

Marshmallow Station


Contact: support@marshmallowstation.com

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